Privacy Policy — te66
Your privacy matters to te66. This policy explains exactly what data we collect, why we collect it, and how it is kept safe.
Last updated: January 2026
Introduction
This Privacy Policy ("Policy") describes how te66 ("we", "us", "our") collects, uses, stores, and shares personal information when you use the te66 platform at te66.app. This Policy applies to all players who access te66 from Bangladesh and any other jurisdiction where te66 is available. By registering an account or using te66, you acknowledge that you have read and understood this Policy and that your personal data will be handled as described herein.
te66 is committed to protecting the personal data of all players. We operate in accordance with recognized data protection principles and implement appropriate technical and organisational measures to safeguard the personal information we process. This Policy should be read alongside our Terms and Conditions, which govern the overall relationship between te66 and its players.
1. Information We Collect
te66 collects personal information in several ways: directly from you when you register or interact with the platform, automatically when you use the platform, and (in limited circumstances) from third parties. We collect only the information that is necessary for the purposes described in this Policy.
Information You Provide Directly
- Registration information: your full legal name, date of birth, residential address, mobile number and (where required for KYC) a copy of a government-issued photo ID such as a National ID card or passport.
- Account credentials: username and password (stored in hashed form; te66 never stores plaintext passwords).
- Payment information: mobile financial service account details (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) submitted during deposit or withdrawal transactions. Full card numbers are never stored on te66 servers.
- Communications: any messages, queries or complaints you send to te66 via email or in-platform support channels.
- Responsible gaming information: any deposit limits, cooling-off periods or self-exclusion requests you submit, which are recorded to ensure those preferences are honoured.
Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, and mobile network details. This information is used to deliver and optimise the te66 experience on your specific device.
- Usage data: pages visited on te66, games played, bets placed, session duration, clicks and navigation patterns. This data is used to improve the platform and for responsible gaming monitoring.
- Transaction data: a record of all deposits, withdrawals, bets, wins and losses associated with your te66 account.
- Cookies and similar tracking technologies: session cookies, persistent cookies and analytical trackers. Full details are provided in the Cookies section below.
Information from Third Parties
- Payment providers: transaction confirmation data from bKash, Nagad, Rocket, Upay, Visa and Mastercard to verify deposits and process withdrawals.
- Identity verification services: where te66 uses a third-party KYC provider to verify identity documents submitted by players, that provider may return verification outcome data to te66.
- Fraud prevention and anti-money laundering (AML) screening services: which may return risk-assessment data used to make eligibility decisions on accounts.
2. How We Use Your Information
te66 uses the personal information we collect for the following purposes. We process personal data only where we have a lawful basis to do so, as described in Section 3 of this Policy.
- Account administration: to create and manage your te66 account, verify your identity and age, process your registration and maintain your account preferences.
- Payment processing: to process deposits and withdrawals via your selected payment methods, including bKash, Nagad, Rocket and card payments.
- Customer support: to respond to your queries, resolve complaints and provide technical assistance.
- Legal compliance: to fulfil our obligations under applicable anti-money laundering, responsible gaming and data protection requirements, including age verification and KYC checks.
- Fraud prevention and security: to detect, investigate and prevent fraudulent activity, cheating, collusion, money laundering and other prohibited conduct on the platform.
- Responsible gaming monitoring: to monitor player activity for signs of problem gambling behaviour and to give effect to any responsible gaming tools you have activated on your account.
- Platform improvement: to analyse usage patterns and player feedback in order to improve the quality, performance and range of games and features available on te66.
Where te66 intends to use personal information for a purpose not listed above, we will provide notice of the new purpose before processing begins and, where required, seek your consent.
3. Legal Basis for Processing
te66 processes your personal data only where there is a lawful basis to do so. The legal bases on which te66 relies are set out below.
- Contractual necessity: the processing is necessary to perform the contract between you and te66 — for example, to create your account, process deposits and withdrawals, and settle bets.
- Legal obligation: the processing is necessary for te66 to comply with applicable law — for example, KYC verification, AML screening and responsible gaming requirements.
- Legitimate interests: the processing is necessary for te66's legitimate interests — for example, fraud prevention, platform security, and platform analytics — and those interests are not overridden by your data protection rights.
- Consent: where te66 relies on your consent as the legal basis for processing — for example, for direct marketing communications — you may withdraw that consent at any time by contacting [email protected].
4. Sharing Your Information
te66 does not sell, rent or trade your personal data to third parties. We share personal data only in the limited circumstances described below, and always on the basis that the recipient is bound by appropriate confidentiality and data protection obligations.
Service Providers
te66 engages carefully selected third-party service providers to support the operation of the platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC verification providers, fraud prevention services, cloud hosting providers, and customer support software. Each service provider is granted access only to the personal data necessary for their specific function, and is contractually prohibited from using that data for any other purpose.
Legal and Regulatory Disclosure
te66 may disclose personal data to law enforcement agencies, regulatory bodies or other competent authorities where we are required to do so by applicable law, court order, or where we determine in good faith that disclosure is necessary to protect the rights, property or safety of te66, its players, or the public.
Business Transfers
In the event of a merger, acquisition, restructuring or sale of te66 or its business, personal data held by te66 may be transferred to the successor entity as part of that transaction. Where such a transfer occurs, we will provide notice on this page and ensure that the successor entity is bound by privacy obligations equivalent to those in this Policy.
5. Cookies and Tracking Technologies
te66 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage, and support security and fraud prevention. A cookie is a small text file placed on your device when you access te66. Cookies do not give te66 access to your device or any other data beyond what the cookie itself contains.
Types of Cookies We Use
- Strictly necessary cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect your account from cross-site request forgery. These cookies cannot be disabled without breaking the platform.
- Functional cookies: used to remember your preferences such as language selection, display settings, and responsible gaming tool configurations. These cookies improve your experience but are not essential to the core operation of te66.
- Analytical cookies: used to collect aggregated, anonymised data about how players use te66 — such as which pages are most visited, where players navigate from, and how long sessions last. This data helps te66 improve the platform. Analytical cookies do not identify individual players.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of te66 and your overall experience on the platform. te66 does not currently respond to browser-level Do Not Track signals, but we honour the cookie preferences you set directly through your browser.
6. Data Security
te66 implements a range of technical and organisational security measures to protect the personal data we hold against unauthorised access, accidental loss, alteration or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit between your device and te66's servers, encryption of sensitive data at rest, access controls limiting data access to authorised personnel on a need-to-know basis, and regular security reviews of our systems and infrastructure.
While te66 takes all reasonable precautions to protect your personal data, no system is entirely immune from security incidents. In the event of a data breach that is likely to result in a risk to your rights or freedoms, te66 will notify you as soon as reasonably practicable and will take all appropriate steps to contain the breach and mitigate its impact.
7. Data Retention
te66 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
- Account data: retained for the duration of your account relationship with te66 and for a period of 5 years following account closure, in accordance with standard anti-money laundering record-keeping requirements.
- Transaction records: retained for 5 years from the date of each transaction, in line with financial record-keeping obligations.
- Support and communications data: retained for 2 years from the date of last contact, unless the communication relates to an active dispute or legal matter, in which case it is retained until the matter is fully resolved.
When personal data is no longer required, te66 will securely delete or anonymise it. Where full deletion is not immediately possible (for example, because data exists in backup archives), te66 will isolate and protect that data from any further processing until deletion is feasible.
8. Your Rights
te66 respects your rights in relation to your personal data. The following rights are available to you. To exercise any of these rights, please contact te66's support team at [email protected]. te66 will respond to all valid rights requests within 30 days of receipt.
- Right of access: you have the right to request a copy of the personal data te66 holds about you, together with information about how that data is being used.
- Right to rectification: if any personal data te66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
- Right to erasure: you have the right to request that te66 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for processing.
- Right to restrict processing: you have the right to request that te66 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
- Right to data portability: where te66 processes your data on the basis of consent or contractual necessity, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format.
- Right to object: you have the right to object to te66's processing of your personal data where that processing is based on legitimate interests. You also have an unconditional right to object to processing of your personal data for direct marketing purposes.
te66 will assess all rights requests on their individual merits. Where a request cannot be fulfilled — for example, because fulfilling it would conflict with a legal obligation or adversely affect the rights of another person — te66 will explain the reason in writing.
9. Third-Party Links and Services
te66 may from time to time reference or integrate with third-party services, including game content provided by game studios such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi. These third-party providers operate under their own privacy policies and data practices. te66 is not responsible for the privacy practices of third-party game providers or other third-party services accessed through the te66 platform. Players are encouraged to review the privacy policies of any third-party provider whose services they use through te66.
10. Children's Privacy and Age Restriction
te66 strictly prohibits use of the platform by anyone under the age of 21. te66 does not knowingly collect personal data from individuals under 21. If te66 becomes aware that personal data has been collected from a person under the age of 21, that data will be immediately deleted and the associated account will be closed. If you believe that te66 may have inadvertently collected data from a person under 21, please contact [email protected] immediately so that corrective action can be taken.
11. Changes to This Privacy Policy
te66 reserves the right to update this Privacy Policy at any time. When we make material changes to this Policy, we will notify registered players via email or in-platform notification before the updated Policy takes effect. The "Last Updated" date at the top of this page will be revised to reflect any changes. We encourage you to review this Policy periodically to stay informed about how te66 protects your personal data.
Your continued use of te66 following the posting of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using te66 and may request account closure by contacting [email protected].
12. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way te66 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days.
Email us at: [email protected]
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